legal

legal mentions

This website is published by Hugo Moriana, operating under the name moriana, an independent studio based in Brussels, Belgium.

Studio: moriana
Location: Brussels, Belgium
Contact: studio@moriana.eu

Hosting: Infomaniak Network SA, Rue Eugène-Marziano 25, 1227 Geneva, Switzerland

privacy policy

moriana respects your privacy. This policy explains what personal data we collect, why, and how we handle it. It applies to all visitors of moriana.eu.

data we collect

We only collect personal data you voluntarily provide when contacting the studio by email. This includes your name, email address, and any information you choose to share in your message.

We use Google Analytics to understand how visitors find the studio, but only if you give explicit consent via the banner on your first visit. If you refuse, no analytics data is collected. See the cookies section below for details. No advertising or retargeting scripts are used.

why we collect it

Your contact information is used solely to respond to your enquiry or process a commission. The legal basis is the performance of a pre-contractual or contractual relationship (GDPR Art. 6(1)(b)), or our legitimate interest in responding to communications directed to us (Art. 6(1)(f)).

how long we keep it

We retain your contact information for as long as necessary to respond to and complete your enquiry or commission, and no longer than three years thereafter unless a legal obligation requires otherwise.

who we share it with

We do not sell, rent, or share your personal data with third parties. Your data stays within the studio.

your rights

Under the GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us at studio@moriana.eu.

If you believe your rights have not been respected, you may lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données): autoriteprotectiondonnees.be.

data controller

Hugo Moriana — moriana studio — Brussels, Belgium
studio@moriana.eu

terms

moriana operates on an enquire and commission model. No purchase is completed through this website. All orders are agreed directly between the buyer and the studio via email.

prices

All prices shown are in euros (€), inclusive of Belgian VAT where applicable. Shipping costs are communicated separately and depend on the destination.

production and delivery

Each object is made individually. Production and delivery timelines are communicated at the time of commission and vary per object. moriana ships worldwide.

right of withdrawal

Under EU consumer law (Directive 2011/83/EU), consumers in the European Union have the right to withdraw from a distance contract within 14 days of receiving the goods, without giving any reason.

Note: objects made to order or personalised to your specifications are exempt from the right of withdrawal under Art. 16(c) of Directive 2011/83/EU. This will be clearly communicated before you confirm a commission.

To exercise your right of withdrawal, contact us at studio@moriana.eu before the 14-day period expires. Return shipping costs are borne by the buyer unless the object is defective.

applicable law

These terms are governed by Belgian law. Any dispute arising from a transaction with moriana that cannot be resolved amicably is subject to the jurisdiction of the courts of Brussels.

EU consumers may also use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

cookies

moriana.eu uses Google Analytics to measure anonymous traffic data (pages visited, referral sources, approximate location by country). This service sets cookies on your device only if you give your consent via the banner shown on your first visit.

If you refuse, no analytics cookies are set and no data is sent to Google. Your preference is stored in your browser's local storage and remembered for future visits. You can change your choice at any time by clearing your browser data.

Google Analytics data is processed by Google LLC, which may transfer data outside the EU. By accepting, you acknowledge this transfer. For more information, see Google's privacy policy.

No advertising, retargeting, or social media tracking cookies are used. No other third-party scripts are loaded.